Frequently Asked Questions
Everything you need to know about your outdoor apparel and gear orders.
What is the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also track your package by logging into your Campmor account and viewing your order history.
What is your return policy for apparel and footwear?
We accept returns on unworn, unwashed items with original tags attached within 90 days of purchase. Please ensure footwear is returned in its original box to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and U.S. territories. International shipping options may vary based on the specific brand restrictions and shipping carrier availability.
How do I determine the correct size for technical outdoor gear?
Each product page includes a specific size chart provided by the manufacturer. We recommend measuring yourself while wearing the layers you plan to use with the garment for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a warranty?
Yes, most of the brands we carry offer manufacturer warranties against defects in materials and workmanship. Please contact our customer service team to facilitate a warranty claim.